Some harms are minor and unintentional and occur because of miscommunication or expectations that weren’t realized. This is the kind of conflict we find ourselves in often, if not daily. Misunderstandings and disagreements are part of the human experience.
“I put the documents in the folder where they belong. Why would you remove them from the contained folder so loose papers are strewn around?”
“I specifically advised you that I removed the papers from the folder and placed them on the counter – so we wouldn’t forget them.”
And if the person never reaches out to tell you they are sorry, that's okay. You can still find peace within yourself. I use it as a lesson going forward to remind myself what not to do to someone else.
The two shared a hug and the only noise in the courtroom was the sounds of sobbing.
There are three parts to an apology:
I was wrong.
What can I do to make it right?